Privacy Policy

Darshan Abhushan is a digital jewellery catalogue for Shri Darshan Abhushankala Kendra, a gold and silver jewellery showroom located in Ganj Basoda, Madhya Pradesh, India.

Our application allows customers to:

• ✓Browse our collection of gold ornaments, silver jewellery, and other products.
• ✓View product information and images.
• ✓Contact us through WhatsApp for product enquiries.
• ✓Make jewellery bookings or purchases where applicable.
• ✓Make instalment payments towards eligible jewellery purchase or advance-booking plans.

We may use Razorpay as a third-party payment service provider to process payments.

We also offer Subornam, a jewellery purchase/advance-booking plan that allows customers to make instalment payments towards their planned jewellery purchase.

When you select "Enquire on WhatsApp", the WhatsApp application on your device may open with a pre-filled message containing information such as the name of the jewellery item you are enquiring about.

The message is sent from your WhatsApp account to our WhatsApp Business number.

We use WhatsApp communications to:

• ✓Respond to product enquiries.
• ✓Provide current price and availability information.
• ✓Share additional product photos or details when requested.
• ✓Assist customers with showroom visits and purchases.

WhatsApp is a third-party service and is governed by its own privacy policy.

We collect only the minimum information needed to operate our services — such as basic browsing data, your name and contact details if you create an account or join a plan, your WhatsApp name and number when you contact us, and transaction reference details for any payments processed through Razorpay. We do not store card, bank, or UPI credentials.

Subornam is a jewellery purchase/advance-booking plan offered by Shri Darshan Abhushankala Kendra.

Customers participating in the plan may make payments in instalments towards their planned purchase of jewellery or gold, according to the applicable terms of the plan.

We may maintain records including:

• ✓Customer information
• ✓Instalment amounts
• ✓Payment dates
• ✓Payment status
• ✓Booking information
• ✓Details relating to the planned jewellery purchase

These records are used to administer the customer's jewellery purchase or advance-booking plan.

Subornam is provided in connection with the purchase or advance booking of jewellery/gold from Shri Darshan Abhushankala Kendra. It does not provide banking, lending, money-transfer, investment-advisory, or digital-wallet services.

We may use your information to:

• ✓Provide and operate our application and website.
• ✓Manage customer accounts.
• ✓Process jewellery enquiries, bookings, and purchases.
• ✓Process and reconcile payments.
• ✓Administer jewellery purchase/advance-booking plans.
• ✓Maintain customer and transaction records.
• ✓Communicate with customers regarding their enquiries, purchases, bookings, or payments.
• ✓Provide customer support.
• ✓Maintain the security and functionality of our services.
• ✓Comply with applicable legal requirements.

We do not sell or rent your personal information to advertisers or data brokers.

We may share or allow access to information with service providers where necessary to operate our services, including:

• ✓Razorpay for payment processing.
• ✓Supabase for database and backend services.
• ✓Vercel for website/application hosting and related infrastructure.
• ✓WhatsApp when you choose to contact us through WhatsApp.
• ✓Other service providers where reasonably necessary to provide our services.

We may also disclose information when required by applicable law, legal process, or a lawful request from a government or law-enforcement authority.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Information transmitted through our website is protected using HTTPS/TLS encryption.

However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.

We retain personal and transaction information for as long as reasonably necessary to:

• ✓Provide our services.
• ✓Maintain customer and transaction records.
• ✓Administer jewellery bookings and purchase plans.
• ✓Resolve disputes.
• ✓Prevent fraud or misuse.
• ✓Meet applicable legal, accounting, and regulatory requirements.

When information is no longer required, we may delete or anonymize it where appropriate.

Subject to applicable law, you may request:

• ✓Access to personal information we hold about you.
• ✓Correction of inaccurate information.
• ✓Deletion of personal information where legally permitted.

To make a request, please contact us using the contact details below.

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Our services may contain or use third-party services such as Razorpay, WhatsApp, Supabase, and Vercel.

These services may process information according to their respective terms and privacy policies. We recommend reviewing their policies for information about how they process data.

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date on this page.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: